A UK product-safety report has been issued for certain Wallbox Pulsar Max home EV chargers after a manufacturing defect was found that can cause internal electrical connections to overheat during charging.
The Office for Product Safety and Standards (OPSS) published the report on 2 September 2026 and has classified the overall fire risk as Low.
Importantly, this is not a blanket recall of every Wallbox Pulsar Max. The government lists the corrective measure as a modification programme covering specific units, and Wallbox UK Limited and Wallbox SLU are contacting affected owners directly.
Which Wallbox Pulsar Max chargers are affected?
The OPSS report identifies the affected product as the Wallbox Pulsar Max UK Electric Vehicle Charging Point with the following details:
- Model: PLP2-0-2-2-F-xxx
- Additional identifier: Units fitted with part number 08 911 02* EV-gun
- Risk level: Low
- Measure type: Modification programme
Owners should compare the model information on their charger with the identifiers in the official safety report. If you are unsure whether your unit is included, the government advises contacting Wallbox Customer Support for further information.
The key point is that the notice applies to certain Pulsar Max chargers rather than the entire product range, so owners should check the exact model and component information before assuming their charger is affected.
What is the fault?
According to OPSS, a manufacturing defect affects the charger’s internal output terminal block. The defect can allow internal electrical connections to overheat while the charger is in use.
The government says this creates a low risk of fire and may also reduce the lifespan of the charger.
That low-risk classification is important context. The notice should not be read as evidence that every Pulsar Max presents an immediate fire danger, but affected owners should still take the corrective programme seriously and respond to any communication they receive from Wallbox.
What is Wallbox doing about the issue?
Wallbox SLU and Wallbox UK Limited are contacting owners of affected chargers directly.
The corrective programme will begin with a software update. Affected chargers will then be inspected, with repairs or replacement parts provided where required.
This is why describing the action as a conventional product recall would be misleading. The official measure is designed to modify and inspect affected units rather than remove every Pulsar Max charger from use.
What should Pulsar Max owners do now?
If you own a Wallbox Pulsar Max in the UK, the first step is to check whether the model details match those listed by OPSS and keep an eye out for any communication from Wallbox.
- Check whether your charger is model PLP2-0-2-2-F-xxx.
- Compare the unit details with the additional 08 911 02* EV-gun identifier in the government report.
- Check your email and other registered contact details for messages from Wallbox.
- If you are uncertain whether your charger is affected, contact Wallbox Customer Support.
- Follow any software-update, inspection or repair instructions provided by Wallbox.
The OPSS notice does not issue a blanket instruction for all Pulsar Max owners to stop charging. Owners should therefore follow the official guidance for their specific unit rather than treating the report as a recall of every charger carrying the Pulsar Max name.
Why home-charger safety notices matter
Home EV charging is designed to be routine, but chargers operate for long periods while supplying substantial electrical loads. That makes manufacturer updates, inspections and safety actions worth taking seriously even when the official risk rating is low.
For anyone new to charging an electric car at home, our guide to home EV charging in the UK explains charger types, installation, tariffs and the basics owners should know. You can also find our wider charging, ownership and running-cost coverage in the EV Charging & Ownership Hub.
Tech Torque Verdict
The government’s Low risk classification is important and this safety report should not be turned into a scare story about every Wallbox Pulsar Max charger.
But the affected model and component have been identified clearly enough that UK owners can make a straightforward check. If your charger matches the details in the OPSS report, or you receive a message from Wallbox, it is worth acting promptly so the software update and any required inspection or repair can be completed.
For owners who are unsure, the safest next step is simple: check the official government notice and contact Wallbox directly rather than relying on general recall posts or social-media reports.
